PRIVACY POLICY
Effective Date: August 25, 2026
Casita Haven Retreat LLC (“Casita Haven Retreat,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, submit an inquiry, or make a reservation.
INFORMATION WE COLLECT
We may collect:
• Contact information, including your name, email address, phone number, and mailing address.
• Reservation information, including travel dates, number of guests, guest names, messages, preferences, and information necessary to manage your stay.
• Payment and transaction information. Payments may be processed by Lodgify or an authorized payment provider. We do not intentionally collect or store complete payment-card details.
• Information you voluntarily provide when requesting accessibility support, sensory accommodations, or other assistance. Please share only the information necessary for us to consider and prepare for your request.
• Technical information, such as your device type, browser, IP address, website activity, and cookie preferences.
HOW WE USE INFORMATION
We may use your information to:
• Respond to inquiries and process reservations.
• Communicate about arrival, departure, payments, house information, and guest support.
• Review and prepare for requested accessibility or sensory accommodations.
• Maintain the safety, security, and operation of the property and website.
• Improve our services and guest experience.
• Maintain business and tax records and comply with applicable legal obligations.
HOW WE SHARE INFORMATION
We may share information with Lodgify, payment processors, booking platforms, cleaners, maintenance providers, technology providers, and other service providers only when reasonably necessary to process a reservation, provide requested services, operate the property, or comply with the law.
We may also disclose information when required by law, court order, government request, or when reasonably necessary to protect our guests, property, rights, or safety.
We do not sell guests’ personal information.
COOKIES AND WEBSITE TECHNOLOGIES
Our website and its service providers may use cookies and similar technologies to operate the site, remember preferences, understand website activity, and support the booking process. Where available, you may manage your choices through the website’s cookie banner or your browser settings.
DATA RETENTION
We retain personal information only for as long as reasonably necessary to manage reservations, provide services, maintain required business and tax records, resolve disputes, and meet legal obligations.
DATA SECURITY
We use reasonable administrative and technical safeguards to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
YOUR CHOICES
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal and recordkeeping requirements. You may also ask us to stop nonessential marketing communications.
CHILDREN’S PRIVACY
Our website is intended for adults arranging travel accommodations. We do not knowingly collect personal information directly from children under 13. A parent or legal guardian may provide information necessary to include a child in a reservation or request appropriate accommodations.
THIRD-PARTY SERVICES AND LINKS
Our website may contain links to or use services provided by Lodgify, payment processors, social media platforms, and other third parties. Their collection and use of information are governed by their own privacy policies.
CHANGES TO THIS POLICY
We may update this Privacy Policy when our services, technology, or legal obligations change. The revised policy will be posted on this page with an updated effective date.
CONTACT US
For questions or privacy-related requests, contact:
Casita Haven Retreat LLC
Bradenton, Florida
Email: [email protected]
Phone: +1 646 580 1916